Shipping Policy

Last updated on Jan 09th 2024

At AVICHI CLOTHING PRIVATE LIMITED (“Company,” “we,” “us,” or “our”), we strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the details regarding shipping methods, delivery times, costs, and other relevant information. By placing an order with us, you agree to comply with the terms and conditions stated in this policy.

1. Shipping Zones and Delivery Destinations
We offer shipping to select regions and countries based on our shipping partners’ coverage areas. During the checkout process, you will be able to view the available shipping options for your specific delivery destination.

2.Processing and Production Time
The processing time for all orders, including custom-made and made-to-order items, varies. This includes the time it takes for our team to review the order, prepare the materials, and start the production process. The estimated processing time will be communicated during the order process.

3. Shipping Methods and Estimated Delivery Times
We collaborate with reliable shipping partners to ensure timely delivery of your orders. The estimated delivery time will depend on your location and the shipping method you choose during checkout. Please note that these are approximate delivery times, and actual delivery may vary due to unforeseen circumstances or customs delays. The estimated delivery times are as follows:

Domestic Shipping – Minimum 4 and Maximum 15 business days

International Shipping – Minimum 6 and Maximum 28 business Days

4. Shipping Costs
Shipping costs are calculated based on the shipping method, destination, and the weight and dimensions of the package. During the checkout process, you will be able to view the applicable shipping charges for your order.

5. Order Tracking
Once your order has been shipped, we will provide you with a tracking number and a link to track your package’s progress. You can use this information to monitor the status of your shipment and estimate the expected delivery date.

6. Customs and Duties
For international shipments, customs duties, taxes, and other fees may be applicable upon importation. These charges are the responsibility of the customer and will vary depending on the destination country’s regulations. Please contact your local customs office for more information on customs duties and import taxes.

7. Shipping Restrictions
Some products may have specific shipping restrictions due to their size, weight, or content. In such cases, we will notify you during the checkout process if any restrictions apply to your order.

8. Order Modifications and Address Changes
If you need to modify your order or change the shipping address after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, changes may not be possible if the order has already been processed for shipment.

9. Shipment Delays or Issues
While we strive to ensure smooth and timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or logistical challenges may cause delays. In the event of a shipment delay or any issues with your order’s delivery, please contact our customer support, and we will assist you in resolving the matter.

10. Lost or Damaged Packages
If your package is lost or damaged during transit, please notify us immediately. We will work with the shipping carrier to investigate the issue and initiate a resolution process. It is important to retain all packaging materials and documentation for the carrier’s inspection, if required.

11. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.

12. Contact Information
If you have any questions, concerns, or need further assistance regarding our shipping policy, please contact our customer support team at care@avichi.in.

Note: This Shipping Policy is subject to change without prior notice. Please review this policy periodically for any updates or modifications.